Privacy Policy

When you contact us via the site message form, phone, or WeChat, we collect information you voluntarily provide, such as your name, contact number or WeChat ID, city and store name, business type, number of stoves, kitchen conditions, and equipment requirements. This information is used to assess operating conditions and generate selection proposals and quotes.

You may choose not to provide the above information. However, without key operating condition data, we cannot offer accurate equipment combination recommendations. This site does not collect sensitive personal information such as ID numbers, bank card numbers, facial images, or precise location data.

We use collected information solely to: respond to inquiries and provide selection proposals, arrange on-site surveys and installation/commissioning, offer warranty and after-sales support, send sample materials or invoices, and—only with your consent—share device updates and new model information.

We will not use your contact information for sales unrelated to our business, nor will we sell, rent, or exchange your information with third parties.

This is a showcase site that does not use third-party ad tracking scripts. To maintain page state and improve load speed, your browser may store minimal local data (such as image cache, scroll position, and filter settings). This data remains on your device and can be cleared at any time via browser settings.

By continuing to browse this site, you acknowledge the use of essential local storage. If your browser blocks such storage, the page will still function normally, but some interactive states may not be remembered.

Internal messages are stored in a database provided by our cloud service provider and are accessible only to authorized internal staff for business purposes. Images on this page may come from our own media library. These providers process data solely on our instructions and may not use it for their own purposes.

When you click on external links on this site (e.g., the "Moxibustion Smoke Purification Equipment" topic page or the MIIT filing query page), the privacy policies of those respective sites apply. Please refer to their own terms for details.

We retain consultation and after-sales records only as long as necessary for business purposes. Afterward, we delete or anonymize the data. We protect your information through standard measures such as access controls and transmission encryption; however, internet transmission cannot be guaranteed to be absolutely secure. Please avoid including sensitive information unrelated to our services in your messages.

You may request to access, correct, or delete your contact information at any time. Please call +86 189-2826-6796 (same number for phone and WeChat) or visit us at No. 8, Xilong Village, Huangjiang Town, Dongguan City, Guangdong Province. We will process your request within a reasonable timeframe after verifying your identity.

This policy is effective as of 2026/10/27. If any changes are made, we will update this page and indicate the revision date. If you have questions about our privacy practices, please contact us via the phone number below or leave a message online.